Free shipping to mainland Portugal for purchases over €70

Shipping Policy

At Hyappi we are committed to delivering your products quickly and efficiently. Below are the details of our shipping policy, which applies to all products available in our online store, including footwear and baby feeding aids.

1. Shipping Areas

- We ship to various regions and countries. Shipping costs may vary depending on the destination and will be calculated at checkout.

2. Shipping Deadlines

Orders are processed and shipped within 3 business days after payment confirmation.


- Delivery time varies depending on the destination and shipping method selected. Delivery time estimates will be provided during the checkout process.

3. Shipping Costs

- Shipping costs are based on the weight of the order, packaging dimensions and shipping destination.


- You will have the option to view and select the available shipping options along with the costs during the checkout process.

4. Shipping Methods

- There are several shipping options to suit your needs, including standard, express, and for certain regions, same-day or next-day shipping options.

5. Order Tracking

- After sending your order, you will receive a confirmation email containing a tracking number, allowing you to track the delivery of your order in real time.

6. Packaging Policy

- We use carefully prepared packaging to protect your products during transport.

7. Shipping Delays

- While we do our best to ensure delivery within the estimated timeframes, delays may occur due to factors beyond our control, such as adverse weather conditions, carrier delays or other circumstances. We appreciate your patience and understanding in these cases.

8. Lost or Damaged Order Policy

- If your order is lost, misplaced or damaged during shipping, please contact us immediately for assistance and resolution.

9. Changes to Shipping Policy

- We reserve the right to modify this shipping policy at any time. Any changes will be effective immediately upon posting on the website.

Contact

For any questions related to shipping or for more information, please contact us via email vendas@hyappi.pt